s
 

services

graphic design
• logos
• artwork

print material
• business cards
• flyers
• postcards
• envelopes
• door hangers
• stickers
• catalogs
• menus
• decals
• banners
• signs

web design
• ecommerce
• informational
• web banner design

faq
helpful resources
client comments


 

Terms of Service

All services provided by Impresso Design Studio are subject to the following terms and conditions. These policies have been put into place to protect both the client and Impresso Design Studio. By purchasing any service, you are agreeing to the terms and conditions as expressed below.


Design Services

Payment
A 50% deposit must be made to start your project. No design service will begin until both the payment is made and the signed contract is received. The client understands that when design is release, the remaining 50% will be due.

Completion Date
Impresso Design Studio and the client must work together to complete the design project in a timely manner. The first set of clients proofs are delivered within 2-8 business days. However, Impresso Design Studio cannot guarantee deadlines as each project is unique and so is each client. Impresso Design Studio will communicate with the client during the entire development of the project and provide them with status updates.

Hourly Rate/Revisions
The client is allowed one (1) major round of revisions for their design. Minor revisions are accepted throughout the design process within reason. If you the client should go over this amount, a fee will be required. Hourly rates start at $50.00.

Project Delivery
Upon completion of the project, all files will be sent to the client. You will own the rights to your design once it is complete.

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Web Design Services

Authorization
The client is engaging Impresso Design Studio, a sole proprietor, as an independent contractor. The client hereby authorizes Impresso Design Studio to access any hosting or domain account for the sole purpose of installing and updating the web product. The client also authorizes the hosting service to provide Impresso Design Studio with complete access to the client's account and any other programs needed for this web design project as deemed necessary by the client/designer agreement.

Hourly Rate/Revisions
The client is allowed one (1) major round of revisions for their web design. Major revisions include a completely new layout, new graphics, new features or functionality. Minor revisions are accepted throughout the design process within reason. If you the client should go over this amount, a fee will be required. Hourly rates start at $45.00.

Development
The design project will be developed using various commercial software products. While Impresso Design Studio will make every effort to design a fully functional website the warranty does not cover AOL, text-based browsers or any other special effects. Any claims for defects, corrections, or glitches must be made within 14 days of the project being completed. All requests made after the 14 day period may be subject to additional fees at the normal hourly rate.

Completion
Impresso Design Studio works hard to complete all projects in a timely manner and will provide the client with an estimated time of delivery for the project (usually 60 days from start to finish). However, Impresso Design Studio cannot guarantee deadlines as each project is unique and so is each client. Impresso Design Studio will communicate with the client during the entire development of the project and provide them with status updates. If the client does not supply Impresso Design Studio with complete text and graphic content for this web design project within 15 days of the date of the purchase agreement, the contract becomes void and any deposits are forfeited.

Payment of Fees and Expenses
A payment of 50% shall be remitted upon signing the contract. No web design will begin until both the payment is made and the signed contract is received. The client understands that before installation, the remaining 50% will be due. Upon receipt of final payment, the website design will be published to the client's hosting service. All payments will be made in U.S. funds. If paying by check, you agree that should your bank return your check for any reason, you will be liable for any additional fees incurred by Impresso Design Studio. You further agree that should your bank return your check(s), for any reason, Impresso Design Studio will charge you a $30.00 fee and you will be responsible for payment in full upon notification by your bank, and/or Impresso Design Studio. If final payment is not received within 30 days of the completion of service, additional fees will be added.

Hosting
The client understands that hosting services are not included with the web design project. The client will be solely responsible for any and all hosting service charges. Credit and Use of Products. The Impresso Design Studio copyright and credit information must remain on all of our products. We require that the text link back to www.impressodesignstudio.com remain in place and in working order. All preliminary proofs including graphics, layouts, etc, which are not selected by the client remain the full property of Impresso Design Studio and may be used in future projects for other clients.

Copyrights and Trademarks
Copying images, text or design layouts from other sites is not condoned by Impresso Design Studio. Any text, images and products provided must be owned by the client and must have expressed written permission to use. Under NO circumstances will Impresso Design Studio be held liable for content provided by a client on a client website. The client will be responsible for paying any and all legal expenses that are a result of lawsuit against Impresso Design Studio for graphics, images and/or content which is provided by and used by the client.

Copyright to Web Pages
Copyright to the finished assembled work of web pages produced by Impresso Design Studio is owned by Impresso Design Studio. Upon final payment of the contract, the client is assigned rights to use as a web site the design, graphics, and text contained in the finished assembled web site. The copyright must remain in tact and visible on the site. Under no circumstances shall a site be duplicated, sold or redistributed. The client must use the products as they were intended by Impresso Design Studio. When final payment is made, ownership transfers to the client but the copyright must remain in tact. The client may not alter or reuse the HTML, XHTML and/or CSS coding that is provided to without the direct written consent of Impresso Design Studio.

Consultation
The client will receive a consultation once the site has been completed and turned over to them. Impresso Design Studio will go through basic functions to help familiarize the client with their site. Support E-mail support is available for 30 days after the site has been completed and turned over to the client. After 30 days, there may be a hourly charge for support. This will depend on each individual situation

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Quotes & Contracts
Quotes provided will be honored for 30 days. A new quote will then be provided upon request. Contracts that have been written will only be accepted within 30 days of the delivery date. A new contract may be drawn up upon request.

Cancellation
In the event of Cancellation, any payments made prior to cancellation shall be retained by Impresso Design Studio.
Impresso Design Studio retains ownership of all copyrights and any original artwork.

Refunds
Impresso Design Studio does not provide refunds (unless agreed upon by both the client and Impresso Design Studio). This also includes any deposits paid. The client must submit termination of services to in writing. In the event of a cancellation of contract, ownership of all artwork, layouts and development remain the property of Impresso Design Studio and will NOT be transferred to the client.

Non-Communication
If Impresso Design Studio is unable to communicate with a client on a project for a duration of at least thirty days (30) by phone or email during the design and development process, the project will be canceled without prior notice and any monies paid will be forfeited to Impresso Design Studio.

Material
All the text, pictures and logos need to be provided by the customer, via email or CD.
If the customer needs to buy pictures, there will be an extra charge of $30 per picture.
Clients will be notified and the amount will be added to the invoice.
If the client has not provided material necessary to complete the project within 30 days of the date this contract is signed, this action may be considered Cancellation. Forfeiture of Contract will be handled.

Ownership of prelimary design work
Impresso Design Studio retains ownership of all preliminary designs.

Alterations and Use
No alterations or revisions of any kind are allowed on any of products designed by Impresso Design Studio without direct written consent. All preliminary proofs that include graphics, layouts, etc, which are not selected by the client remain the full property of Impresso Design Studio and may be used in future projects for other clients.

Privacy Policy
Impresso Design Studio does not share any information you provide to us to any parties (public or private).

You will receive an emailed receipt for your transaction. If you have any questions about this policy, please email us. We are happy to help!

Acceptance
Please note that by submitting your payment for my services you are agreeing to all of the terms of service as written here.


 

 
 

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