Shop Terms and Conditions
Please read these terms and conditions carefully. By accessing this website you agree to be bound by the terms & conditions stated below. if you do not agree to the terms & conditions stated below, do not access this website. Impresso design studio reserves the right to change, modify or amend these terms and conditions without any notice.
1: SHOP POLICIES
Our studio is open from 09:00 am to 04:00 pm PST Monday to Friday and we will be closed on Saturdays, Sundays and on all National Holidays.
All online orders are prepaid. At Impresso Design Studio we accept all major credit cards.
Estimates are not the final prices. They are only based on the information you provide us and all estimates are only valid within 30 business days of the original date that the estimate was calculated. Impresso Design Studio reserves the right to change all prices without notice at any point in time.
SHIPPING AND DELIVERY
Delivery time and charges are not included in our estimate/prices. Impresso Design Studio is not responsible for 3rd party's delay or damages to the product during shipping.
Any additional surcharges billed to Impresso Design Studio, due to errors made by the client, will be charged to the client's credit card on file or credit card used at the time of order. These surcharges are listed below, but not limited to:
address correction, commercial/ residential charges, rerouting a package
You can change the address of where your product will be shipped at any time before the order has been plated. Any additional shipping charges will be charged to the card that made the original purchase. If changing the shipping after the order has been plated a $10 handling fee will be incurred. Changes can be made by sending us an email.
Split shipping for one order will not be allowed.
CLIENTS SUPPLIED SHIPPING INFORMATION
Impresso Design Studio is not responsible for wrong shipping addresses or information that has been provided by the clients.
It is the client's responsibility to check the accuracy of shipping information. If a package is sent back to us due to an incorrect shipping address, Impresso Design Studio will ship the package again to the right address for additional shipping charges.
3: ORDER CANCELLATIONS
Please be noted that due to the automated nature of the online ordering system no printing order can be canceled once your artwork is uploaded.
You may cancel printing services for a refund before your artwork is uploaded, the customer must notify us immediately. We do not issue refunds once an order has been printed or any process thereafter. Orders with no activity will not be given a refund after 60 days. By uploading your file you acknowledge the fact that you are aware of the cancellation policy.
No refund will be issued to the services we have provided you such as Graphic Design Services or Digital Downloads.
4: RETURNS AND REFUNDS
RETURNS AND REFUNDS
Please be noted that all orders are custom orders and there is no resell value for any return printed jobs therefore all sales are final.
No returns will be accepted without prior written authorization, and are subject to approval by Impresso Design Studio.
However, if there are any production-related defects on the job you have received, we would be glad to assist you in re-printing your job at no additional cost with the same shipping method. You should contact Impresso Design Studio within two business days after you receive your order to report any defects found in the ordered product.
If the claim is been approved by Impresso Design Studio, we will ship the reprint at no additional cost to you at the originally agreed shipping method.
You must ship the entire quantity to us within three business days and contact us.
Impresso Design Studio and employees are not liable for any particular, incidental, act of God, delays, consequential damages whatsoever resulting from loss of data or
profit whether Impresso Design Studio was notified of these losses in advance.
Impresso Design Studio is committed to protect client's personal information.
We do not share client's financial information with any third party or other companies, however, for the sole purpose of delivering client's job, we may share mailing addresses with our affiliated companies. Client's information is only used for contact, billing, and shipping purposes. Client's credit card information is never stored by Impresso Design Studio.
RIGHT TO SUBCONTRACT
Impresso Design Studio reserves the right to subcontract whole or part of the orders received from its clients via online system or any other ordering methods.
DISCLAIMER OF WARRANTIES
All sales are final as is. Impresso Design Studio does not provide any warranty or services for the product(s) manufactured or sold by Impresso Design Studio or affiliated companies.
RIGHT TO REFUSE SERVICE
Impresso Design Studio reserves the right to cancel or refuse service to any individual or company with or without a cause at any point in time. Impresso Design Studio reserves the right to charge the client for any services performed on the job up to the point of cancellation.